Privacy Policy
Last updated: 10/27/2025
We collect minimal personal information necessary to provide our publishing platform services. We never sell your data, and you have full control over your information including the right to export or delete it.
This policy is designed to comply with GDPR, CCPA, and other applicable privacy regulations. We are committed to transparency and protecting your privacy rights.
1. Information We Collect
Account Information
- Email address: Required for account creation and notifications
- Display name: Your chosen public name
- Avatar/Bio/Website: Optional profile customization
- Author handle: Unique identifier for writers' custom links
Content and Usage Data
- Written works: Stories, articles, and content you create
- Publications: Metadata about your published works
- Reading activity: Works you read, favorite, or purchase
- Social interactions: Authors you follow, reviews you write
- Financial records: Purchase history, wallet balance, payout information
Technical Information
- Log data: IP addresses, browser type, access times
- Cookies: Authentication and preference storage
- Analytics: Aggregated usage patterns (via Sentry)
2. How We Use Your Information
- Service delivery: Account management, content hosting, payments
- Communication: Order confirmations, updates, support responses
- Safety: Fraud prevention, content moderation, DMCA compliance
- Improvement: Platform analytics and feature development
- Legal compliance: Tax reporting, copyright enforcement
3. Information Sharing
We share your information only in these limited circumstances:
- Public content: Published works and author profiles marked as "Public" are publicly visible
- Service providers: Payment processing (Stripe), email delivery, hosting
- Legal requirements: Court orders, copyright claims, law enforcement
- Business transfer: If we sell or merge (with user notification)
We never sell your personal data to third parties.
4. Your Rights (GDPR & Privacy)
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Delete your account and associated data
- Portability: Export your content in standard formats
- Restriction: Limit how we process your information
- Objection: Opt out of certain data processing
- Withdrawal: Revoke consent at any time
Contact us at privacy@chemical.wedding to exercise these rights.
5. Data Security
We protect your information using industry-standard security measures:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits and monitoring
- Access controls and authentication
- Secure cloud infrastructure (Supabase/AWS)
6. Data Retention
- Account data: Retained while your account is active
- Published content: Retained until you delete it
- Financial records: 7 years for tax/legal compliance
- Analytics data: Aggregated, anonymized, retained indefinitely
- Support data: 3 years for service improvement
When you delete your account, we remove personal identifiers but may retain anonymized data for analytics.
7. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
8. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
9. Cookies and Tracking
We use cookies for:
- Essential: Authentication, security, basic functionality
- Analytics: Usage statistics and performance monitoring
- Preferences: Settings and customization
You can manage cookie preferences in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use constitutes acceptance of the updated policy.
11. Contact Information
For privacy-related questions or requests:
- Email: privacy@chemical.wedding
- DMCA: dmca-requests@chemical.wedding
- General: hello@chemical.wedding